Roovet Sound Privacy Policy
Last updated: November 9, 2025
This Privacy Policy explains how Roovet Sound (“Roovet Sound,” “we,”
“us,” or “our”) collects, uses, shares, and protects information when
you use our music and audio platform, including our websites, apps, player,
and any related services (collectively, the “Service”). It also describes
the choices you have regarding your information.
By creating an account, uploading content, or using Roovet Sound in any way,
you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to operate Roovet Sound, improve the Service, protect
the community, and personalize your experience. The information we collect
falls into the categories below.
1.1 Information You Provide
We collect information that you choose to provide directly, such as:
- Account details: username, display name, email address, password, profile photo, and basic profile information.
- Artist and creator details: artist name, links, bio, location, genres, and other information you add to your profile.
- Content: audio files, tracks, albums, cover art, playlists, comments, messages, descriptions, and any other media or metadata you upload.
- Communications: messages sent to us (support requests, feedback, reports) and your responses to surveys or promotions.
- Payment information: billing address and limited payment details processed by our payment partners when you make purchases or receive payouts. Full card or banking details are typically handled by third-party processors, not directly stored by Roovet Sound.
1.2 Information Collected Automatically
When you use Roovet Sound, we automatically collect certain information
about your device and usage, such as:
- Usage data: pages and screens you view, features you use, searches, playlists, interactions with tracks, and the time and date of your activity.
- Device and technical data: IP address, browser type, operating system, device type, language settings, and certain identifiers.
- Log information: system logs, error reports, and basic diagnostic data that help us secure and improve the Service.
- Audio interaction data: plays, likes, reposts, follows, skips, completions, and other listening behavior related to tracks and artists.
1.3 Cookies and Similar Technologies
We use cookies, web beacons, local storage, and similar technologies to
recognize you across sessions, remember your preferences, secure your account,
analyze usage, and personalize content and advertising where applicable.
You can control some cookie settings through your browser or device. Disabling
certain cookies may affect functionality, such as remaining logged in or
saving your preferences.
1.4 Information From Other Roovet Services and Third Parties
Roovet Sound is part of the wider Roovet ecosystem. Where allowed, we may
receive information about you from other Roovet products (for example,
business suite, shop, books, or stories) to provide a unified experience,
prevent fraud, and improve our services.
We may also receive limited information from partners, such as payment
processors, analytics providers, or advertising networks, to help us prevent
abuse, measure performance, and understand how users interact with Roovet
Sound.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Providing and operating the Service: creating and managing accounts, enabling uploads and streaming, processing payments, and providing customer support.
- Personalization: recommending tracks, playlists, artists, and features based on your activity and preferences.
- Analytics and improvement: monitoring usage, fixing problems, developing new features, and improving performance and stability.
- Safety and security: detecting and preventing fraud, abuse, spam, and violations of our Terms of Use or other policies.
- Communications: sending you service-related notifications (such as account changes, security alerts, or updates), and with your consent where required, sending marketing messages or newsletters.
- Legal and compliance: meeting our legal obligations, resolving disputes, and enforcing agreements.
3. How We Share Your Information
We do not sell your personal information as the term is commonly understood.
We may share information in the ways described below.
With other users: certain information is public by nature on a
music platform. For example, your profile, artist name, tracks, playlists,
likes, and public comments may be visible to other users and visitors.
Within the Roovet ecosystem: information may be shared with
other Roovet products and services to support a unified account, improve
security, and create integrated features.
Service providers: we share information with trusted third
parties who help us operate the Service (such as hosting providers, payment
processors, analytics services, email providers, and customer support tools).
These providers are allowed to use your information only as necessary to
perform services for us.
Legal and safety: we may disclose information if we believe
it is reasonably necessary to comply with applicable law, regulation, legal
process, or government request; to protect the rights, property, or safety
of Roovet, our users, or the public; or to detect and address fraud, security,
or technical issues.
Business transfers: if Roovet Sound or part of Roovet’s
business is involved in a merger, acquisition, sale of assets, or similar
transaction, your information may be transferred as part of that deal, subject
to ongoing privacy protections.
4. Your Choices and Controls
You have options to control how your information is used on Roovet Sound:
- Account settings: you can update your profile, change certain preferences, and manage public information through your account settings.
- Email communications: you can opt out of non-essential marketing emails by following the unsubscribe instructions in those messages. We may still send service-related or legally required notices.
- Cookies and tracking: you can adjust your browser or device settings to limit or block cookies and certain tracking tools.
- Content removal: you can usually edit or delete tracks, playlists, and profile information you have posted, subject to technical and legal limitations.
- Account closure: you may request to close your account. We may retain certain information as required or permitted by law, or for legitimate business purposes such as security, fraud prevention, and backup.
5. Data Retention
We retain information for as long as necessary to provide Roovet Sound, fulfill
the purposes described in this Privacy Policy, comply with our legal
obligations, resolve disputes, and enforce our agreements. Retention periods
may vary depending on the type of data and how it is used.
When information is no longer needed, we take reasonable steps to delete or
anonymize it, or in some cases isolate it from further use.
6. Children’s Privacy
Roovet Sound is not intended for children under the age at which they can
legally provide consent to online services in their region without parental
permission. We do not knowingly collect personal information from children
who are not permitted to use the Service.
If we learn that a child has provided us with personal information in
violation of applicable law, we will take reasonable steps to delete the
information and may close the associated account.
7. How We Protect Your Information
We use reasonable technical, organizational, and administrative measures to
protect the information we collect against unauthorized access, loss, misuse,
or alteration. These measures include access controls, encryption in transit
for sensitive data where appropriate, monitoring, and regular review of our
systems.
No online platform can guarantee perfect security. You are responsible for
maintaining the confidentiality of your account credentials and for promptly
notifying us if you suspect unauthorized access to your account.
8. International Data Transfers
Roovet Sound may be operated from and hosted in different countries. Your
information may therefore be processed and stored in a location outside of
your home country, which may have data protection laws that differ from those
in your jurisdiction.
Where required, we take steps to implement appropriate safeguards to protect
your information in connection with such transfers and to comply with
applicable legal requirements.
9. Third-Party Links and Services
The Service may contain links to websites, apps, or services that are not
owned or controlled by Roovet Sound. This Privacy Policy does not apply to
those third-party services.
Your use of third-party services is governed by their own privacy policies
and terms. We encourage you to review those documents carefully.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in
our practices, legal requirements, or features of Roovet Sound. When we
update the Policy, we will revise the “Last updated” date at the top of this
page and may provide additional notice where required by law.
Your continued use of Roovet Sound after any changes take effect means that
you accept the updated Privacy Policy. If you do not agree to the changes,
you should stop using the Service.
11. How to Contact Us
If you have questions or concerns about this Privacy Policy or how your
information is handled on Roovet Sound, you can contact us through the
support or contact options available within the Roovet platform or on the
Roovet Sound help pages.
